Follow

What is the drop/refund policy of STEP UPP?

 

Students are required to inform UCSB's Professional and Continuing Education Student Services staff immediately of any changes to their status, withdrawal, drop-out of the Step UPP program. Students must submit written request to help@extension.ucsb.edu

The Application Fee is non-refundable. 

Full refunds will not be issued when:

  • If the student does not show up for first week of classes without warning and cancels enrollment.
  • If the  student is expelled due to low attendance or course failures.

Full refunds (less the Application Fee) will be issued when:

  • If the student is denied visa and is unable to study.
  • If the student cancels program enrollment 4 weeks or more before classes begin.
  • If the program is cancelled by UCSB Professional and Continuing Education.

Students must submit a request for full refund in writing by sending an email to help@extension.ucsb.edu with an explanation of the circumstances. If circumstances are other the the ones above, such requests will be considered but not guaranteed.

Partial refunds (quarterly payment) will be issued:

  • If the student cancels the program enrollment less than 4 weeks before classes begin, no refund will be provided for first quarter, but a full refund (less the Application fee) will be given for the following quarters’ tuition. Student must submit written request to help@extension.ucsb.edu.
  • If enrollment withdrawal notice is provided in current quarter, no refund will be provided for current quarter, but a full refund (less the Application fee) will be given for the following quarters’ tuition. Students must submit written request to help@extension.ucsb.edu.
Print Friendly and PDF
Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request
Powered by Zendesk