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What is the drop/refund policy of STEP UPP?

You are required to inform UCSB's Professional and Continuing Education Student Services staff immediately of any changes to your status, withdrawal, drop-out of the Step UPP program. Submit your written request to help@extension.ucsb.edu

Given the special nature of the program, requests for refunds of tuition and insurance fees will not be granted, with the exception of unusual circumstances beyond the student's control, such as the denial of a student visa.

In situations where the U.S. embassy or consulate has denied the applicant a Student (F-1) Visa, the denial letter from the embassy must be submitted to UCSB Professional and Continuing Education. A refund of the tuition and insurance fees will granted provided that notification is given at least 30 calendar days before the program start date. 

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